Privacy Policy

Who we are.

Briselle Private Limited (Briselle™) respects your privacy. This Privacy Policy provides in brief the manner your data is collected and used by Briselle. We are strongly committed to maintaining the privacy of your personal information and the security of our computer systems. You are advised to please read the Privacy Policy carefully. By accessing any service provided by Briselle you agree to the collection and use of your data by Briselle in the manner provided in this Privacy Policy.

For the purposes of this Policy, the terms, “Briselle”, “Products and Website”, shall refer collectively to www.Briselle.com as well as the other websites, products, services, tools & applications that Briselle operates and that link to this “Privacy Policy”.

The Privacy Policy does not apply to the procedures and practices followed by entities that are not managed, owned or controlled by Briselle or to the people that are not engaged, employed or managed by Briselle. If you link to other sites outside Briselle, you are no longer on our site and are subject to the that site’s privacy policy. We encourage you to review the privacy statements of any such other websites to understand their information practices.

“Customers” or “individuals” to our product and website are solely responsible for establishing policies for and ensuring compliance with all applicable laws and regulations, as well as any and all privacy policies, agreements or other obligations, relating to the collection of personal information in connection with the use of our product and website by individuals (also referred to as “data subjects”) with whom our customers interact. If you are an individual who interacts with a customer using our product and website, then you will be directed to contact the related customer (or license holder of our product) for assistance with any requests or questions relating to your personal information.

Briselle collects information under the direction of our customers and has no direct relationship with individuals whose personal information we process in connection with our customer’s use of our product and website. If you are an individual who interacts with a customer using our product and website (such as an end-client of one of our customers) and would either like to amend your contact information or no longer wish to be contacted by one of our customers that use our product and website, please contact the Customer that you interact with directly.

Briselle may transfer personal information to companies that help us provide our product and website (e.g., storage and cloud services solutions). Transfers to subsequent third parties for these purposes are governed by the Service Agreements with our Customers.

Briselle may process data of an individual, end-client or end user on behalf of the Customer when the Customer obtains consent from an end user or when there is another basis for doing so under applicable law. Customers who utilize Briselle to process personal information of an end user are obligated to hold all appropriate consents (if applicable) and may only utilize the product and website pursuant to applicable law.

Furthermore, Briselle supports end users’ rights to retrieve any information retained on our servers which relates to such end users. Briselle acknowledges that you have the right to access your personal information. We have processes in place to accommodate an end user’s rights to delete data, amend erroneous data, access data and receive personal data or sensitive data in a machine-readable commonly used format, all subject to reasonable technical restraints and abilities.

Information Collected

The data and information collected from you is the sole responsibility of the Customer or individual or end user. Briselle just hosts the data and information.

You may give us information by filling in forms on our product, website or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our service, participate in any discussion boards, forums on our site or when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph. We also store the information that you upload or provide to the Service in order to provide you with the features and functionality of the Service.

Briselle may receive information about you from individuals or corporate entities which are Customers to our service where you are to be designated an end user of our service. We may receive information about you if you use any of the other websites we operate or the other product and website we provide.

Briselle uses common Internet technologies as follows, such as cookies and session, to keep track of interactions with the application.

Briselle uses cookies to identify you and make interactions with the application easy and meaningful. When you visit the application, Briselle servers send a cookie to your computer.

There are two types of cookies: session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer. Briselle uses only session cookies and does not use persistent cookies.

Briselle may use cookies and other information gathering technologies for a variety of purposes. These technologies may provide us with personal information, information about devices and networks you utilize to access our product and websites, and other information regarding your interactions with our product and websites.

When you visit the application, it collects your Internet Protocol (“IP”) addresses to track and aggregate non-personally identifiable information. For example, Briselle uses IP addresses to monitor the regions from which Customers and individuals navigate the product and website.

As is true with most websites delivered over the Internet, we gather certain information and store it in log files when you interact with our product and website. This information includes internet protocol (IP) addresses as well as browser type, internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, identification numbers associated with your devices, your mobile carrier, and system configuration information. Occasionally, we connect personal information to information gathered in our log files as necessary to improve our websites and product and website. In such a case, we would treat the combined information in accordance with this Policy.

Use of Information and Customer Data

Customers of Briselle use the Company’s product and website to host data and information which can include “Customer Data”.

In this Policy, Customer Data may include personal information. Such information may relate to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, and online identifier or to one or more factors specific to his/her physical, physiological, genetic, mental, economic, cultural or social identity. The use of information collected through our product and website shall be limited to the purpose of providing the product and website for which the Customers have engaged.

Briselle will not review, share, distribute, or reference any such Customer Data except as provided in the Briselle Agreement, or as may be required by law.

Briselle does not share, sell, rent, or trade personally identifiable information with third parties for their promotional purposes.

Briselle will use this information to carry out our obligations arising from any contracts entered into between you and us or between a customer and us and to provide you with the information, products and product and website that you or a customer request from us.

Briselle will use this information to provide you with information about other products we offer that are similar to those that you have already purchased, inquired about or we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail) with information about products similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, we will contact you by electronic means only if you have consented to this.

Briselle will also use customer data information in very narrow, specific and limited circumstances such as (a) to notify you about changes to our service; (b) to ensure that content from our site is presented in the most effective manner for you and for your computer; (c) to carry out our obligations arising from any contracts entered into between a Customer and us; (d) to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; (e) improve our site to ensure that content is presented in the most effective manner for you and for your computer; (f) allow you to participate in interactive features of our service, when you choose to do so; (g) as part of our efforts to keep our site safe and secure; (h) to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and (h) to make suggestions and recommendations to you, Customers and other users of our site about products that may interest you or them.

Legal Basis for Processing (EEA or EU only)

If you are an individual from the European Union (EU) or European Economic Area (EEA), Briselle’s legal basis for collecting and using the personal information will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so either directly from you or your authorized representative (e.g., the Briselle customer).

Where we rely on your consent to process the personal information, you have the right to withdraw or decline your consent at any time. Please note that this does not affect the lawfulness of the processing based on consent before its withdrawal.

If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our (or a third party’s) legitimate interests which are not already described in this Notice, we will make clear to you at the relevant time what those legitimate interests are.

Please note that consent for the gathering and processing of data for one product and website does not automatically mean that an Individual consents to the processing of data in connection with the product and website. Customers should always make sure that the Individual’s consent is relevant, clear, valid, and to the extent reasonably possible, not “bundled” with any other written agreement (especially if required under applicable laws), unambiguous and if required under applicable law, affirmative and active (meaning not by virtue of any inaction).

If you have any questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided further below.

Additional Rights for EEA or EU

If you are from certain territories (such as the EU or EEA), you may have the right to exercise additional rights available to you under applicable laws, including:

Right of erasure: In certain circumstances, you may have a broader right to erasure of personal information that we hold about you – for example, if it is no longer necessary in relation to the purposes for which it was originally collected. Please note, however, that we may need to retain certain information for record keeping purposes, to complete transactions or to comply with our legal obligations which are compatible with existing EU Privacy and Data laws.

Right to object to processing: You may have the right to request to stop processing your personal information and/or to stop sending you marketing communications.

Right to restrict processing: You may have the right to request that we restrict processing of your personal information in certain circumstances (for example, where you believe that the personal information, we hold about you is inaccurate or unlawfully held).

Right to data portability: In certain circumstances, you may have the right to be provided with your personal information in a structured, machine- readable and commonly used format and to request that we transfer the personal information to another data customer without hindrance.

If you would like to exercise such rights, please contact us. We will consider your request in accordance with applicable laws and in accordance with the terms of our agreement with you and our customers, subject to applicable law. To protect your privacy and security, we may take steps to verify your identity before complying with the request.

Retaining Personal Information

Briselle will retain your personal information for as long as is needed to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will delete it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

For personal information that we process on behalf of our customers, we will retain such personal information in accordance with the terms of our agreement with them, subject to applicable law.

Privacy Rights

Upon request, we will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. Customers to our product and website may update or change their Account Information by editing their profile or organization record or by contacting us for more detailed instructions.

An individual who seeks access to, or who seeks to correct or amend inaccuracies in, or delete personal information stored or processed by us on behalf of a customer should direct his/her query to the Customer who has collected and holds this information. Upon receipt of a request from one of our Customers for us to remove or manipulate the data, we will respond to their request as soon as reasonably possible. We will retain personal information that we store and process on behalf of our customers in accordance with the terms of our agreement with them, subject to applicable law. We will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received.

If you are a Customer or otherwise provide us with personal information in connection with your use of our product and website, we will delete this information upon your request, provided that, notwithstanding such request, this information may be retained for as long as you maintain an account for our product and website, or as needed to provide you with our product and website, comply with our legal obligations, resolve disputes and enforce our agreements.

Minors and Children’s Personal Information

Briselle does not knowingly collect any personal information from children under the age of 13. If you are under the age of 13, please do not submit any personal information through our websites or product and website. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide personal information through the product and website without their permission. If you have reason to believe that a child under the age of 13 has provided personal information to us through the Websites or product and website, please contact us and we will use commercially reasonable efforts to delete that information.

Data Security Policy

The security of your information is important to us. Briselle uses robust security measures to protect Customer Data from unauthorized access, maintain data accuracy, and help ensure the appropriate use of customer data.

While no transmission of information via the internet is 100 % completely secure, we take reasonable measures to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Server Security

The data that we collect from you will be stored at a destination India for Indian Customers, United States for our U.S. Customers; and Canada for Customers outside the U.S and India. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on secure servers in a controlled environment with limited access. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

All our data communications are transmitted through up to date 256-bit encryption technology. Our network and servers are protected by Firewall, Check Point intrusion detection, software firewall and antivirus software. Information is only made available to authorized users. Servers and data storage are hosted with Amazon Web Services in an environment with 24×7 security and video surveillance monitored by security guards and protected by biometric hand scan entry systems and a mantrap-controlled entrance/exit.

Our military level secure data centers include:

• Redundant uninterruptible power supplies
• Multiple redundant back-up generators
• Fire suppression
• Raised floors.
• HVAC
• Separate cooling zones
• Humidity control
• Multiple levels of security
• Data backup and availability.

Data Backup

All your data is backed up every 15 minutes in three separate geographical locations in the U.S., ensuring your data can be quickly and efficiently recovered immediately in the event of a disaster at one of the locations. We perform data management within a Server Farm environment with standby servers; this guarantees 24 x 7, round the clock uptime and availability of service.

ISO 27001

ISO/IEC 27001:2013 is the leading international standard for measuring information and Net security management systems. Regular Audits of Briselle’s security and quality management system measures includes analysis of the company’s management control, operating procedures, personnel, physical security, data transmission, infrastructure, vendors, systems maintenance, metrics and measurements, e-governance, BCP and Disaster recovery strategies, statutory and legal compliance and continuous improvements, through regular reviews or assertions and audits. This detailed process has strengthened the set of standards for internal information and Net security management and company-wide processes for protecting information assets. Employees throughout the company’s worldwide offices have enhanced vision on security awareness with client data integrity placed at the highest premium company wide.

California Residents

This Privacy Policy for California Residents is an adaptation of the general Privacy Policy for compliance with the California Consumer Privacy Act (“CCPA”).

This Privacy Policy statement is made by the Briselle, consisting of all the entities listed here (collectively, “Briselle”, “we”, “us” or “our”) and is effective as of 10th January 2020. It applies to all our Services: Products and Website.

Briselle’s Privacy Commitment

Briselle(“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our product. Briselle collects information under the direction of our customers and has no direct relationship with individuals whose personal information we process in connection with our customer’s use of our product and website. If you are an individual who interacts with a customer using our product and website (such as an end-client of one of our customers) and would either like to amend your contact information or no longer wish to be contacted by one of our customers that use our product and website, please contact the Customer that you interact with directly. This means we avoid the fundamental conflict of interest between gathering customer information and the unavoidable compromises in customer privacy that it brings.

The goal of this policy is to make explicit the information we gather on our users, how we will use it, and how we will not.

Scope of this Privacy Policy

This Privacy Policy applies to “Customers” or “individuals” who are in connection with the use of our product and website by individuals (also referred to as “data subjects”) with whom our customers interact. If you are an individual who interacts with a customer using our product and website, then you will be directed to contact the related customer (or license holder of our product) for assistance with any requests or questions relating to your personal information.

This Privacy Policy does not apply to any of our websites, products or services that have a separate privacy policy.

This Privacy Policy is divided into three parts:

Part I – Information Briselle Collects and processes as a business. This part deals with how Briselle collects and uses information about website visitors, potential customers, users of Briselle products and services, and others who contact Briselle through forms or email addresses published on or linked to our websites.

Part II – Information that Briselle processes as a service provider. This part deals with how Briselle handles data that you entrust to Briselle When you use our products and services, or when you share any personal or confidential information with us while requesting customer support.

Part III – General. This part deals with topics that are relevant to both Parts I and II, and other general topics such as Briselle security commitments and how we will inform you when we change this Privacy Policy.

Part I – Information Briselle Collects and processes as a business.

What information Briselle collects

We collect information about you only if we need the information for some legitimate purpose. Briselle will have information about you only if (a) you have provided the information yourself, (b) Briselle has automatically collected the information, or (c) Briselle has obtained the information from a third party. Below we describe the various scenarios that fall under each of those three categories and the information collected in each one. Personal information collected by us in the 12 months preceding this Privacy Policies last update are also consistent with the following.

Information that you provide us:

1. Account signup: when you sign up for an account to access one or more of our services, we ask for information like your name, contact number, email address, company name and country to complete the account signup process. You’ll also be required to choose a unique username and a password for accessing the created account. You may also provide us with more information such as your photo, time zone and language, but we don’t require that information to sign up for an account. After signing up, you will have the option of choosing a security question and an answer to the security question — if you provide these, they will be used only while resetting your password.
2. Event registrations and other form submissions: We record information that you submit when you (i) register for any event, including webinars or seminars, (ii) subscribe to our newsletter or any other mailing list, (iii) submit a form in order to download any product, whitepaper, or other materials, (iv) participate in contests or respond to surveys, or (v) submit a form to request customer support or to contact Briselle for any other purpose.
3. Payment processing: When you buy something from us, we ask you to provide your name, contact information, and credit card information or other payment account information. When you submit your card information, we store the name and address of the cardholder, the expiry date and the last four digits of the credit card number. We do not store the actual credit card number. For quick processing of future payments, if you have given us your approval, we may store your credit card information or other payment information in an encrypted format in the secured servers of our Payment Gateway Service Providers.
4. Testimonials: When you authorize us to post testimonials about our products and services on websites, we may include your name and other personal information in the testimonial. You will be given an opportunity to review and approve the testimonial before we post it. If you wish to update or delete your testimonial, you can contact us at infosecurity@Briselle.com
5. Interactions with Briselle: We may record, analyze and use your interactions with us, including email, telephone, and chat conversations with our sales and customer support professionals, for improving our interactions with you and other customers.

Information that we collect automatically:

1. Information from browsers, devices and servers: when you visit our websites, we collect information that web browsers, mobile devices and servers make available, such as the internet protocol address, browser type, language preference, time zone, referring URL, date and time of access, operating system, mobile device manufacturer and mobile network information. We include these in our log files to understand more about visitors to our websites.
2. Information from first party cookies and tracking technologies: We use temporary and permanent cookies to identify users of our services and to enhance user experience. We embed unique identifiers in our downloadable products to track usage of the products. We also use cookies, beacons, tags, scripts, and other similar technologies to identify visitors, track website navigation, gather demographic information about visitors and users, understand email campaign effectiveness and for targeted visitor and user engagement by tracking your activities on our websites. We only use first-party cookies and do not use third-party cookies or other third-party tracking technologies on our websites. You can learn more about the cookies used on our websites here. We also use first-party Local Storage Objects (LSOs) such as HTML5 to store content information and preferences to provide certain features.
3. Information from application logs: We collect information about your use of our products, services and from application logs and in-house usage analytics tools, and use it to understand how your business use and needs can improve our products. This information includes clicks, scrolls, features accessed, access time and frequency, errors generated, performance data, storage utilized, user settings and configurations, and devices used to access and their locations.

Information that we collect from third parties:

1. Signups using federated authentication service providers: You can log in to Briselle Services using supported federated authentication service providers such as LinkedIn, Microsoft and Google. These services will authenticate your identity and give you the option to share certain personal information with us, such as your name and email address.
2. Referrals: If someone has referred any of our products or services to you through any of our referral programs, that person may have provided us your name, email address and other personal information. You may contact us at infosecurity@Briselle.com to request that we remove your information from our database. If you provide us information about another person, or if another person gives us your information, we will only use that information for the specific reason for which it was provided to us.
3. Information from our reselling partners and service providers: If you contact any of our reselling partners, or otherwise express interest in any of our products or services to them, the reselling partner may pass your name, email address, company name and other information to Briselle. If you register for or attend an event that is sponsored by Briselle, the event organizer may share your information with us. Briselle may also receive information about you from review sites if you comment on any review of our products and services, and from other third-party service providers that we engage for marketing our products and services.
4. Information from social media sites and other publicly available sources: when you interact or engage with us on social media sites such as Facebook, Twitter, Google+ and Instagram through posts, comments, questions and other interactions, we may collect such publicly accessible information, including profile information, to allow us to connect with you, improve our products, or better understand user reactions and issues. We must tell you that once collected, this information may remain with us even if you delete it from the social media sites. Briselle may also add and update information about you, from other publicly available sources.

Purposes for using information:

In addition to the purposes mentioned above, we may use your information for the following purposes:

• To communicate with you (such as through email) about products that you have downloaded and services that you have signed up for, changes to this Privacy Policy, changes to the Terms of Service, or important notices.
• To keep you posted on new products and services, upcoming events, offers, promotions and other information that we think will be of interest to you.
• To ask you to participate in surveys, or to solicit feedback on our products and services.
• To set up and maintain your account, and to do all other things required for providing our services, such as enabling collaboration, providing website and email hosting, and backing up and restoring your data.
• To understand how users, use our products and services, to monitor and prevent problems, and to improve our products and services.
• To provide customer support, and to analyze and improve our interactions with customers.
• To detect and prevent fraudulent transactions and other illegal activities, to report spam, and to protect the rights and interests of Briselle, Briselle users, third parties and the public.
• To update, expand and analyze our records, identify new customers, and provide products and services that may be of interest to you.
• To analyze trends, administer our websites, and track visitor navigations on our websites to understand what visitors are looking for and to better help them.
• To monitor and improve marketing campaigns and make suggestions relevant to the user.

Your choice in information use:

Opt-out of non-essential electronic communications: You may opt out of receiving newsletters and other non-essential messages by using the ‘unsubscribe’ function included in all such messages. However, you will continue to receive notices and essential transactional emails.

Disable cookies: You can disable browser cookies before visiting our websites. However, if you do so, you may not be able to use certain features of the websites properly.

Optional information: You can choose not to provide optional profile information such as your photo. You can also delete or change your optional profile information. You can always choose not to fill in non-mandatory fields when you submit any form linked to our websites.

Who we share your information with:

All Briselle entities listed here have access to the information covered in Part I. We do not sell any personal information. We share your information only in the ways that are described in this Privacy Policy, and only with parties who adopt appropriate confidentiality and security measures.

Third-party service providers: We may need to share your personal information and aggregated or de-identified information with third-party service providers that we engage, such as web analytics providers and payment processors. These service providers are authorized to use your personal information only as necessary to provide these services to us.

Other cases: Other scenarios in which we may share the same information covered under Parts I and II are described in Part III.

Your rights with respect to information we hold about you as a business:

You have the following rights with respect to information that Briselle holds about you. Briselle Undertakes to provide you the same rights no matter where you choose to live.

• Right to access: You have the right to access (and obtain a copy of, if required) the categories of personal information that we hold about you, including the information’s source, purpose and period of processing, and the persons to whom the information is shared.
• Right to rectification: You have the right to update the information we hold about you or to rectify any inaccuracies. Based on the purpose for which we use your information, you can instruct us to add supplemental information about you in our database.
• Right to erasure: You have the right to request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purpose for which it was originally collected.
• Right to restriction of processing: You may also have the right to request to restrict the use of your information in certain circumstances, such as when you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
• Right to data portability: You have the right to transfer your information to a third party in a structured, commonly used and machine-readable format, in circumstances where the information is processed with your consent or by automated means.
• Right to object: You have the right to object to the use of your information in certain circumstances, such as the use of your personal information for direct marketing.

Your rights under CCPA:

CCPA provides you five rights, of which two are covered as part of the rights listed above. These two are: right to access of personal information and right to request deletion of personal information. The third is the right to opt-out of sale, which is redundant since we promise not to sell or monetize your data in any way. The fourth right available to you under CCPA is the right against discrimination because you exercised the rights available to you and the fifth is the right to protection against waiver of rights.

You can exercise the rights described above, by sending an email to infosecurity@Briselle.com or by writing to: Privacy Team, Briselle Bangalore, India. Only you, or an agent authorized to make a request on your behalf, may make a request related to your personal information.

We cannot respond to your request if, (i) we cannot verify your identity; or (ii) your request lacks sufficient details to help us handle the request. We endeavor to comply with a request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you, in writing, the reason for the delay.

Any information we provide will only cover the 12-month period preceding the request’s receipt. We do not charge a fee to process or respond to your request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Retention of information:

We retain your personal information for as long as it is required for the purposes stated in this Privacy Policy. Sometimes, we may retain your information for longer periods as permitted or required by law, such as to maintain suppression lists, prevent abuse, if required in connection with a legal claim or proceeding, to enforce our agreements, for tax, accounting, or to comply with other legal obligations. When we no longer have a legitimate need to process your information, we will delete or anonymize your information from our active databases. We will also securely store the information and isolate it from further processing on backup discs until deletion is possible.

Part II – Information that Briselle processes as a service provider:

Information entrusted to Briselle and purpose:

Information provided in connection with services: You may entrust information that you or your organization (“you”) control, to Briselle in connection with use of our services or for requesting technical support for our products. This includes information regarding your customers and your employees or data that you hold and use on behalf of another person for a specific purpose, such as a customer to whom you provide services. The data may either be stored on our servers when you use our services or transferred or shared to us as part of a request for technical support or other services.

Ownership and control of your service data:

We recognize that you own your service data. We provide you complete control of your service data by providing you the ability to (i) access your service data, (ii) share your service data through supported third-party integrations, and (iii) request export or deletion of your service data.

How we use service data:

We process your service data when you provide us instructions through the various modules of our services. For example, when you generate an invoice, information such as the name and address of your customer will be used to generate the invoice; and when you use our campaign management service for email marketing, the email addresses of the persons on your mailing list will be used for sending the emails.

Who we share service data with:

• Briselle and third-party subcontractors: In order to provide services and technical support for our products, the contracting entity within the Briselle engages other group entities and third parties.
• Employees and independent contractors: We may provide access to your service data to our employees and individuals who are independent contractors of the Briselle entities involved in providing the services (collectively our “employees”) so that they can (i) identify, analyze and resolve errors, (ii) manually verify emails reported as spam to improve spam detection, or (iii) manually verify scanned images that you submit to us to verify the accuracy of optical character recognition. We ensure that access by our employees to your service data is restricted to specific individuals and is logged and audited. Our employees will also have access to data that you knowingly share with us for technical support or to import data into our products or services. We communicate our privacy and security guidelines to our employees and strictly enforce privacy safeguards within the Briselle.
• Collaborators and other users: Some of our products or services allow you to collaborate with other users or third parties. Initiating collaboration may enable other collaborators to view some or all of your profile information. For example, when you edit a document that you have shared with other persons for collaboration, your name and profile picture will be displayed next to your edits to allow your collaborators to know that you made those edits.
• Third-party integrations you have enabled: Most of our products and services support integrations with third-party products and services. If you choose to enable any third-party integrations, you may be allowing the third party to access your service information and personal information about you. We encourage you to review the privacy practices of the third-party services and products before you enable integrations with them.
• Other cases: Other scenarios in which we may share information that are common to information covered under Parts I and II are described in Part III.

Retention of information:

We hold the data in your account as long as you choose to use Briselle Services. Once you terminate your Briselle user account, your data will eventually get deleted from the active database as per the terms in agreement signed. The data deleted from the active database will be deleted from backups after 3 months.

Part III – General

Children’s personal information:

Our products and services are not directed to individuals under 16. Briselle does not knowingly collect personal information from children who are under 16 years of age. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you believe that a child under 16 years has provided personal information to us, please write to infosecurity@Briselle.com with the details, and we will take the necessary steps to delete the information we hold about that child.

How secure is your information:

At Briselle, we take data security very seriously. That’s why we have gotten certified for industry standards such as ISO 27001:2013 and we use AWS service for infrastructure, and it’s certified for SOC 2 Type II. We have taken steps to implement appropriate administrative, technical & physical safeguards to prevent unauthorized access, use, modification, disclosure or destruction of the information you entrust to us. If you have any concerns regarding the security of your data, we encourage you to check our Security Policy or write to us at infosecurity@Briselle.com with any questions.

Data Protection Officer:

We have appointed a Data Protection Officer to oversee our management of your personal information in accordance with this Privacy Policy. If you have any questions or concerns about our privacy practices with respect to your personal information, you can reach out to our Data Protection Officer by sending an email to dpo@Briselle.com or by writing to: Data Protection Officer, Briselle Inc.

Briselle Private Limited, No. 2, 3rd G Main, Ramaiah Layout, Kammanahalli, Bangalore, Karnataka, India 560084.

Data Protection Officer:

We have appointed a Data Protection Officer to oversee our management of your personal information in accordance with this Privacy Policy. If you have any questions or concerns about our privacy practices with respect to your personal information, you can reach out to our Data Protection Officer by sending an email to dpo@Briselle.com or by writing to: Data Protection Officer, Briselle Inc.

Briselle Private Limited, No. 2, 3rd G Main, Ramaiah Layout, Kammanahalli, Bangalore, Karnataka, India 560084.

Locations and international transfers:

We share your personal information and service data within Briselle.

By accessing or using our products and services or otherwise providing personal information or service data to us, you consent to the processing, transfer, and storage of your personal information or Service Data within the United States of America, the European Economic Area (EEA) and other countries where Briselle operates.

Data processing addendum:

To enable you to be compliant with the data protection obligations under the CCPA as a business using our services, we are prepared to sign a Data Processing Addendum (DPA). You can request a DPA from Briselle by completing this form. Once we get your request, we’ll forward the DPA to you for your signature.

Do Not Track (DNT) requests:

Some internet browsers have enabled ’Do Not Track’ (DNT) features, which send out a signal (called the DNT signal) to the websites that you visit indicating that you don’t wish to be tracked. Currently, there is no standard that governs what websites can or should do when they receive these signals. For now, we do not take action in response to these signals.

External links on our websites:

Some pages of our websites may contain links to websites that are not linked to this Privacy Policy. If you submit your personal information to any of these third-party sites, your personal information is governed by their privacy policies. As a safety measure, we recommend that you not share any personal information with these third parties unless you’ve checked their privacy policies and assured yourself of their privacy practices.

Blogs and forums:

We offer publicly accessible blogs and forums on our websites. Please be aware that any information you provide on these blogs and forums may be used to contact you with unsolicited messages. We urge you to be cautious in disclosing personal information in our blogs and forums. Briselle is not responsible for the personal information you elect to disclose publicly. Your posts and certain profile information may remain even after you terminate your account with Briselle. To request the removal of your information from our blogs and forums, you can contact us at infosecurity@Briselle.com.

Social media widgets:

Our websites include social media widgets such as Facebook “like” buttons and Twitter “tweet” buttons that let you share articles and other information. These widgets may collect information such as your IP address and the pages you navigate on the website and may set a cookie to enable the widgets to function properly. Your interactions with these widgets are governed by the privacy policies of the companies providing them.

Disclosures in compliance with legal obligations:

We may be required by law to preserve or disclose your personal information and service data to comply with any applicable law, regulation, legal process or governmental request, including to meet national security requirements.

Enforcement of our rights:

We may disclose personal information and service data to a third party if we believe that such disclosure is necessary for preventing fraud, investigating any suspected illegal activity, enforcing our agreements or policies, or protecting the safety of our users.

Business Transfers:

We do not intend to sell our business. However, in the unlikely event that we sell our business or get acquired or merged, we will ensure that the acquiring entity is legally bound to honor our commitments to you. We will notify you via email or through a prominent notice on our website of any change in ownership or in the uses of your personal information and service data. We will also notify you about any choices you may have regarding your personal information and service data.

Compliance with this Privacy Policy:

We make every effort, including periodic reviews, to ensure that personal information you provide is used in conformity with this Privacy Policy. If you have any concerns about our adherence to this Privacy Policy or the manner in which your personal information is used, kindly write to us infosecurity@Briselle.com. We’ll contact you, and if required, coordinate with the appropriate regulatory authorities to effectively address your concerns.

Notification of changes:

We may modify the Privacy Policy at any time, upon notifying you through a service announcement or by sending an email to your primary email address. If we make significant changes to the Privacy Policy that affect your rights, you will be provided with at least 30 days’ advance notice of the changes by email to your primary email address. If you think that the updated Privacy Policy affects your rights with respect to your use of our products or services, you may terminate your use by sending us an email within 30 days. Your continued use after the effective date of changes to the Privacy Policy will be deemed to be your agreement to the modified Privacy Policy. You will not receive email notification of minor changes to the Privacy Policy. If you are concerned about how your personal information is used, you should check back at https://www.Briselle/privacy-policy/ periodically.

Policy Updates:

We reserve the right to change or update this policy at any time. Such changes shall be effective immediately upon posting to this site.

If we decide to change our privacy policy, we will post those changes to this privacy statement. We reserve the right to modify this privacy statement at any time, so please review it frequently.

Contacting Us:

Questions regarding this Privacy Statement or the information practices of the application should be emailed to support@Briselle.com or call us at +91 997-225-2270

Non-English translations of this Policy are provided for convenience only. In the event of any ambiguity or conflict between translations, the English version is authoritative and controls

Last updated:

Mar 31, 2023 13:20